The polycom soundpoint ip 331 is an ip phone that features two sip lines that delivers superb sound quality as well as a wide range of supported business telephony features. I had some problems with my polycom soundpoint ip 331 poe phone and i decided to write this short guide memo to have everything in one place for future use instead of digging this information fro. Polycom soundpoint ip 331 quick start guide author. It will help you understand the phones features and help you perform the following tasks. Buy polycom soundpoint ip 331 phones and other amazing ip networking gear at e4 strategies today. Factory resetting a phone will restore the device to its factory default state, erasing all personalized settings. Polycom soundpoint ip 331c enterprisegrade sip phone entrylevel phone at a remarkable value that supports simplified and traditional chinese fonts with excellent sound quality, enterprisegrade feature set, and business telephony features the polycom soundpoint ip 331c twoline chinese languagesupported sip. Combined download should be used where phones may be running pre4. I was succeded in upgrade firmware from some of them. Nortel networks ip phone user guide 96 pages ip phone polycom ip331 owners manual 63 pages summary of contents for polycom 331. This is the same phone as a 321, except a 331 has an extra lan port to allow you to hook up a pc.
The polycom soundpoint ip 331 phone delivers through an intuitive user interface a full feature set encompassing both traditional business telephony features such as call hold, park, pickup, transfer, and threeway local conferencing, and more advanced capabilities such as shared callbridged line appearance, hosts builtin xml microbrowser. The soundpoint ip 335 provides business telephony features and functions such as multiple call appearance, call hold, transfer, and conferencing over an ip network. Polycom soundpoint ip 321 and 331 factory outlet store. Many languages are supported by the soundpoint ip 32x33x. The soundpoint ip 330320 provides a powerful, yet flexible ip communications solution, delivering excellent voice quality. Polycom soundpoint ip 321 and 331 enterprisegrade sip phones for remarkable value the polycom soundpoint ip 321 and 331 are twoline sip phones that deliver superb sound quality as well as a wide range of supported business telephony features. Provide a clear and comprehensive description of the problem and your question. Soundpoint ip, soundstation ip and polycom vvx web application developers guide, version 3. Make great things happen with polycom soundpoint ip 321 and 331 in todays internet driven world, the ability to conduct real time communication and collaboration has become critical to an organizations survival. Well use your email address to have your support ticket ready when you call. Check out the provisioning a polycom soundpoint guide here, or follow the steps below to manually configure your polycom phone. We have 16 polycom soundpoint ip 331 manuals available for free pdf download. Ask the question you have about the polycom soundpoint ip 560 here simply to other product owners.
This video demonstrates how to use the speed dial feature on your polycom soundpoint ip 331 telephone. Polycom soundpoint ip 331 passwords and resetting quick guide. Polycom soundpoint 320321 quick guide penn web directory. You can use your soundpoint ip 321, 331, and 335 with microsoft lync if so configured by your. For detailed information please consult the comprehensive soundpoint ip. These devices are not guaranteed to be supported on 8x8 service. Polycom ip331 how to place a call using the handset 1.
Ip 320,321,330,331,335 2 pages summary of contents for polycom ip 331. This unit provides business telephony features and functions such as multiple call appearances, call hold, transfer, and conference over an ip network. Accommodation of devices not purchased from or originally provisioned for service by 8x8 is on a commercially reasonable effort basis. Polycom soundpoint ip 331 voip phone series sign in to comment. Advanced tasks like using buddy lists and locking your phone.
English soundpoint ip, soundstation ip and polycom vvx web application developers guide, version 3. I had some problems with my polycom soundpoint ip 331 poe phone and i decided to write this short guide memo to have everything in one place for future use instead of digging this information from the internet over and over again. The soundpoint ip 321 phone has a single 10100 ethernet port and is. This reference describes all the settings associated with the polycom soundpoint ip 331 phone. Designed with a large range of support in mind, the polycom ip 331 is compatible with many hosted phone systems, sip based phone systems, and even freeware asterisk phone systems. Polycom soundpoint ip 331c enterprisegrade sip phone. A polycom ip phone is a fullfeature telephone that. Polycom soundpoint ip 335 user manual pdf download.
Speed dial keys allow you to place a call by pressing a reduced number of keys, using. Polycom ip 331 phone owners manual intermedia knowledge base. The problem im having is that cucm is configured and the phone works fine but i cant dial extensions. Soundpoint ip 330320 phone this chapter provides basic installation instructions and information for obtaining the best performance with the soundpoint ip 330320 phone. Polycom soundpoint ip 331 2 line voip phone voip supply. These instructions highlight polycom phone features. I can call outside and inside numbers using the full number i. Download free polycom telephone soundpoint ip 331 manual. Cannot initialize soundpoint ip 331 poly community. Aug 09, 2012 how to forward calls using a polycom soundpoint ip 330 or 331 on hawaiian telcoms hosted voice service.
Polycom soundpoint ip 331 telephone manual free download. The most commonly requested phone features are the simple ones often, all your teams need is a simple, reliable desk phone without the distractions created by advanced features. The graphic display supplies content for call information, multiple languages, directory access, and system. Polycom soundpoint ip 331 settings purecloud resource center. User guide for the soundpoint ip 32x33x desktop phone 1 6. Polycom soundpoint ip phone systems user guides, manuals and.
The polycom soundpoint ip 335 is a fullduplex phone that provides business features such as multiple call appearance, call hold, transfer and conferencing. Polycom soundpoint ip 331 how do i set up speed dial. How to forward calls using a polycom soundpoint ip 330 or 331 on hawaiian telcoms hosted voice service. Compatible plantronics, jabra headsets for polycom soundpoint ip 320, 321, 330, 331 ip phones. Unless you have an existing ip phone system, these phones are not plugandplay. Polycom soundpoint ip 331 series quick reference guide. Download free pdf for polycom soundpoint ip 331 telephone. If you are looking at ip phones, then be aware that there is setup, software, hardware, firmware, etc that is involved with making ip phones work. To read about the phones basic features, refer to using the basic features of your soundpoint ip 32x33x phone on page 31. We delete comments that violate our policy, which we encourage you to. This must be done before provisioning your polycom soundpoint phone in case the device has residual settings of a previous configuration. Database contains 28 polycom soundpoint ip 331 manuals available for free online viewing or downloading in pdf.
The dual speakerphone and handset offer an easy touse set up. Certified headsets for polycom soundpoint ip 320 321 330 331. Follow the steps below to factory reset your polycom soundpoint device in order to bring back the factory default settings. User guide for the soundpoint ip 330320 phone polycom. Manuals and user guides for polycom soundpoint ip 331. The soundpoint ip 331 has a single 10100 ethernet port and is designed for common areas, such as lobbies, hallways, and break rooms, as well as various wallmounted deployments. For soundpoint ip 301, 501, 550, 600, 601, and 650 press and hold the 4, 6, 8, on the dial pad at the same time. Polycom soundpoint ip phone systems user guides, manuals. Automatically forward incoming calls to an internal extension or external number. Make great things happen with polycom soundpoint ip 321 and 331 in todays internet driven world, the ability to conduct real time communication and collaboration.
Polycom soundpoint ip 331 passwords and resetting quick. Information in this document is subject to change without notice. Polycom soundpoint ip 331 passwords and resetting quick i have my soundpoint 331 phone upgraded to version 4. To resume the conference, select the user that is currently on hold using the updown arrows, and press the join soft key. The better your problem and question is described, the easier it is for other polycom soundpoint ip 560 owners to provide you with a good answer. Using polycom soundpoint ip 331 phones the polycom soundpoint ip 331 phone is a highquality two line phone with two ethernet ports, speed dialing and a distinctive ring. How to factory reset a polycom soundpoint series 3cx. Download free pdf for polycom soundpoint ip 331 telephone manual. The soundpoint ip 321 and 331 are twoline enterprisegrade ip desk phones with excellent sound quality.
View and download polycom soundpoint ip 335 user manual online. Enter your user id your 10digit phone number, and default. Thanks for choosing the polycom soundpoint ip 335 phone. This user guide will show you how to setup and use your new hosted. View and download polycom ip 331 user manual online. Certified headsets for polycom soundpoint ip 320 321 330. Waiting for network to initialize updating initial config.
The soundpoint ip 32x33x provides a powerful, yet flexible ip communications solution, delivering excellent voice quality. Learn how to do the most common functions on your phone. Configuring your polycom soundpoint ip phone to register with 3cx phone system. View online or download polycom soundpoint ip 331 user manual, owners manual, manual. Polycom soundpoint ip 331 excellent sound quality and an enterprisegrade feature set twoline entrylevel phones superb sound quality and fullduplex speakerphone performance with clarity by polycom acoustic technology enterprisegrade feature set easy to configure and use integrated power over ethernet poe support interoperability with leading ip pbx and softswitch platforms. The manual configuration guide of a polycom soundstation can be found here. Polycom soundpoint and soundstation ip sip release. Polycom soundpoint ip 331 manuals and user guides, conference. Hard keys your polycom soundpoint ip 331 phone has a key on the lowerleft side of the phone with the. Free download of your polycom soundpoint ip 331 user manual. The polycom soundpoint ip 32x33x user guide provides instructions for using your soundpoint ip 32x33x phone. Polycom soundpoint ip 331 series quick reference guide fuze. This phone functions much like a traditional phone, allowing you.
When i select it and tell the phone to update, it just ignores the command. Polycom ip 331 soundpoint with cucm cisco community. This user guide will show you how to setup and use your new hosted pbx phone system and service. User manuals, guides and specifications for your polycom soundpoint ip 331 conference phone, cordless telephone, ip phone, telephone. For information on creating the actual phone configuration in purecloud, see. User guide for the polycom soundpoint ip 32x33x phone. Jan 12, 2018 this video demonstrates how to use the speed dial feature on your polycom soundpoint ip 331 telephone.
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